Privacy Policy

SEG America Privacy Policy

SEG America is committed to protecting your privacy. Our Privacy Policy applies to the SEG America Web site and governs data collection and usage. By using the SEG America Web site, you consent to the data practices described in this statement.

Collection of your Personal Information

SEG America collects personally identifiable information, such as your e-mail address, name, home or work address or telephone number. SEG America also collects anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests and favorites.

There is also information about your computer hardware and software that is automatically collected by SEG America. This information can include: your IP address, browser type, domain names, access times and referring Web site addresses. This information is used by SEG America for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the SEG America Web site.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through SEG America public message boards, this information may be collected and used by others. Note: SEG America does not read any of your private online communications.

SEG America encourages you to review the privacy statements of Web sites you choose to link to from SEG America so that you can understand how those Web sites collect, use and share your information. SEG America is not responsible for the privacy statements or other content on Web sites outside of the SEG America Web site.

Use of your Personal Information

SEG America collects and uses your personal information to operate the SEG America Web site and deliver the services you have requested. SEG America also uses your personally identifiable information to inform you of other products or services available from SEG America and its affiliates. SEG America may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

SEG America has an exclusive partnership with, an independent online community of Segway HT owners and enthusiasts. Through this partnership, members of may choose to exchange their personal information with SEG America through a one-click process. Doing so is completely voluntary and will transfer your profile and registration information from to SEG America’s database and servers. In addition, you may choose to register with once you’ve become a validated member of SEG America through a similar process. By choosing to do so, your registration information will be voluntarily transferred automatically to and allow you to participate in their online community.

SEG America does not sell, rent or lease its customer lists to third parties. SEG America may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, SEG America may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to SEG America, and they are required to maintain the confidentiality of your information.

SEG America keeps track of the Web sites and pages our customers visit within SEG America’s Web site, in order to determine what SEG America Web site services are the most popular. This data is used to deliver customized content and advertising within SEG America to customers whose behavior indicates that they are interested in a particular subject area.

SEG America Web sites will disclose your personal information without notice only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on SEG America or the site; (b) protect and defend the rights or property of SEG America; and, (c) act under exigent circumstances to protect the personal safety of users of SEG America, or the public.

Use of Cookies

The SEG America Web site use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize SEG America’s pages, or register with SEG America site or services, a cookie helps SEG America to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same SEG America Web site, the information you previously provided can be retrieved, so you can easily use the SEG America features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the SEG America services or Web sites you visit.

Security of your Personal Information

SEG America secures your personal information from unauthorized access, use or disclosure. SEG America secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure.

Changes to this Statement

SEG America will occasionally update this Privacy Policy to reflect organization and customer feedback. SEG America encourages you to periodically review this Policy to be informed of how SEG America is protecting your information.

Contact Information

SEG America welcomes your comments regarding this Privacy Policy. If you have any questions regarding our Policy, please contact SEG America at [email protected]. We will use commercially reasonable efforts to promptly determine and remedy the problem.